In the ever-evolving hospitality industry, property management systems (PMS) serve as the backbone of efficient hotel operations, revolutionizing the way properties manage their bookings, guest information, and overall workflow. As the demand for seamless guest experiences and streamlined operations continues to rise, understanding the market size and growth trajectory of PMS solutions becomes paramount for industry stakeholders.
Introduction: Navigating the PMS Landscape
The property management system market stands at the intersection of technology and hospitality, offering a diverse array of solutions designed to meet the unique needs of hotels, resorts, and accommodation providers worldwide. From legacy systems to cloud-based platforms, the PMS market encompasses a spectrum of offerings catering to properties of all sizes and scales.
To understand market size we studied below markets;
- Europe
- North America
- Asia
- Oceania
- LATM
- Middle East
- Africa
- Caribbean
Following extensive research, we’ve identified renowned PMS providers from each region.
North America
- USA:
- Famous players in USA market: Opera, SkyTouch Technology, RoomMaster, InnRoad, Autoclerk, ASI Frontdesk, Frontdesk Anywhere, Stayntouch, Visual One, SMS Host, Roomkey, Cloudbed, Erbon Software and Webrezpro.
- Canada
- Famous players in Canada Market: Opera, Hotello, Maestro, and Visual Matrix.
- Mexico
- Famous players in Mexico Market: Opera, Easy-Rez, Arpon, Zavia ERP and Internet Power.
Europe
- UK
- Famous players in UK Market: Opera, Guestline, Hotel Perfect, RoomRaccoon, Guestdiary, Mews, High Level Software, RoomMaster, Welcome Anywhere, Beds24, Supercontrol, and Cloudbeds.
- Duch Region
- Famous players in Duch Market: Opera, Protel, Casablanca, Hotline, Sihot, Fidelio, Ibelsa, Resavio, 3RPMS, Apaleo and Mews.
- CEE Region
- Famous players in CEE Market: Opera, Previo, Hostware, Cloudbeds, Protel, Sabeeapp, KWHotel, pms.expert, Hotelsystem and Mews.
- Nordic Region
- Famous players in Nordics Market: Picasso, Caspeo, Opera, Protel, Fidelio, Hotsoft, Hotellinx, Cenium, Visbook PMS, Mews and Nitesoft.
- Balkan Region
- Famous players in Balkans Market: Opera, Protel, Abouthotelier, Pylon, Webbookingpro, Phobs, Megabooker, Hotelist and Epsilonnet.
- Western Europe
- Famous players in Western Europe Market: Amenitiz, Tesipro, Vega, Millenium Soft, NewHotel, Cloudbeds, Topsys, Apaleo, Misterbooking, Thais Hotel, FNS Rooms, Ofi Hotel, Bird, Host, Guestdiary , Hotelconnect, Mews, Medialog and Sequoiasoft.
Asia
Famous players in Asian Market: IDS Next, Ezee, Hotelogix, Opera, Cloudbeds, Staah, Protel, eGlobe Solutions, Djubo, Aiosell, IBS, Finner PMS, ProLogic First, Redistay, and WinHMS, ABS Software, IDB, Softinn, HMS Thailand, Hoteliers.guru, Acemsthailand, WebConnection, Travelline, VHP, Staah, Hotelkey, Greencloud China, Luopan, Power Pro, Bookandlink, Probus System, Realta, Guestpro, Yanolja, Tap Japan, Gloviasmart, Airhost, Omotenashi, 1C Hotel, Bnovo, Shalom and Athena.
Oceania
Famous players in Oceania Market: Newbook Cloud, Little Hotelier, Siteminder, RMS Cloud, STAAH, Seekom, Stays, Hirum, Reimaster, Netroomz, ChannelManager, Chart, Opera, and Protel
LATM And Caribbean
Famous players in LATM Market: Opera, NewHotel, Protel, cloudbeds, Admintour, Desbravador, Ip Hotels, Totvs, Silbeck, CmReservas, CQR, Minihotel, App System, Arpon etc.
Middle East
Famous players in Middle East Market: Opera, Protel, Kwentra, MiniHotel, Silverbyte, AMC System, Ezee, IDS Next, Hotelogix, Comsys Software, Nazeel, Wincloud etc
Africa
Famous players in Africa Market: Opera, Protel, Semper, Benson, Cloudbeds, Nightsbridge, Hospitality Technology International, Panhospitality, Resrequest etc
In our comprehensive analysis of the property management system (PMS) market, it becomes evident that Opera PMS continues to maintain its leadership position, not only within the USA but also as a prominent player across global markets. Renowned for its reliability and extensive feature set, Opera PMS remains a common choice for hospitality establishments seeking robust solutions to streamline their operations and enhance guest experiences. Following closely behind, Protel and RMS Cloud emerge as formidable contenders, occupying significant market share as the second-largest choices in the PMS landscape.
Furthermore, our analysis highlights a cohort of rapidly growing PMS providers, including Ezee, Cloudbeds, Guestline, Mews, Apaleo, and BookandLink etc. These dynamic players are experiencing exponential growth driven by their focus on innovation, user-centric design, and adaptability to evolving industry trends.
Exploring the Untapped Opportunity in the Property Management System (PMS) Market
Our extensive research into the property management system (PMS) market has unveiled a striking reality: while a significant portion of hotels, estimated at 230K to 250K establishments, utilize PMS solutions to streamline their operations, a substantial number of hotels, ranging from 400K to 450K properties, have yet to adopt any form of PMS technology.
This glaring disparity presents a compelling opportunity for PMS providers to tap into an underserved market segment and drive widespread adoption of their solutions. By reaching out to hotels that have yet to implement PMS technology, providers can unlock a vast pool of potential clients eager to enhance their operational efficiency, improve guest experiences, and unlock new revenue streams.
For hotels currently operating without PMS solutions, the benefits of adoption are manifold. PMS platforms empower establishments to automate routine tasks such as booking management, guest communication, and inventory control, freeing up valuable time and resources for staff to focus on delivering exceptional service. Additionally, PMS technology facilitates seamless integration with other hospitality systems, enabling hotels to create a cohesive and interconnected ecosystem that enhances productivity and drives revenue growth.
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Author & Researcher: Minakshi Zori